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Work for deafPLUS

make a big difference in our community

Join our growing team

If you are interested in working for deafPLUS, then please get in touch. You can upload a CV below, or upload a BSL video explaining your skills, and why you would be interesting in working for deafPLUS.


Please include your contact details so we can get in touch to talk further about possible roles suitable.

Upload a CV
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Available Roles

Details of the roles are listed below...

Executive Assistant

Personal Assistants

Executive Assistant

Location: London, Whitechapel


Salary: £28,000


Hours of work: Full time


Contract: Permanent


Job Summary: As an Executive Assistant at deafPLUS, you will play a crucial role in supporting our mission by efficiently managing various administrative tasks and ensuring seamless communication. Your responsibilities will encompass research, stakeholder engagement, document management, and office administration. We are seeking a dedicated and detail-oriented professional who can enhance our operational efficiency and contribute to our growth.

Key Responsibilities:


1. Researching Open Contracts:

  • Conduct extensive research to identify available contracts and opportunities across the UK.

  • Maintain up-to-date records of potential engagements to keep the organisation well-informed and prepared.


2. Exploring Organisational Opportunities:

  • Research details of various organisations and prospects aligned with deafPLUS's mission and objectives.

  • Provide comprehensive reports and insights to aid decision-making processes.


3. Stakeholder Communication:

  • Schedule appointments and meetings with stakeholders, including board members, partners, and external contacts.

  • Maintain clear and open channels of dialogue, ensuring effective communication between stakeholders and the organisation.


4. Interpreter Coordination:

  • Manage the logistics of interpreter services, ensuring timely and efficient support when required.

  • Provide interpreters with necessary preparation materials and information.


5. Communication Oversight:

  • Supervise all forms of communication, including email correspondence, to maintain consistency and efficiency.

  • Assist in drafting and proofreading official communications as needed.


6. Administration of Whitechapel Office:

  • Manage office operations at the Whitechapel location, including finances and transactions.

  • Provide IT support, oversee office stationery inventory, and manage hall bookings.

  • Conduct research and respond to requests, including sourcing and handling items such as lanyards.


7. Other Administrative Tasks:

  • Review and update all templates, incorporating the new deafPLUS logos.

  • Manage exhibition-related activities, including marketing products such as pens and promotional materials.

Qualifications and Skills:

  • Proven experience as an executive assistant or similar role.

  • Excellent research and analytical skills.

  • Strong communication and interpersonal abilities.

  • Highly organized with impeccable attention to detail.

  • Proficiency in Microsoft Office Suite and social media platforms.

  • Ability to handle confidential information with discretion.

  • Prior experience in a non-profit or community-based organization is a plus.

  • Knowledge of Deaf, Hard of Hearing, or Deafblind culture and issues is an advantage.


How to Apply: Interested candidates are invited to express interest and request an application pack to pa-ceo@deafplus.org. Please include "Executive Assistant Application" in the subject line. The closing date for completed applications is by 9:00am, Monday 23rd October 2023.


deafPLUS is an equal opportunity employer, and we encourage applications from individuals of all backgrounds, including Deaf and Hard of Hearing individuals, to join our diverse team and contribute to our mission of inclusivity and empowerment.

Personal Assistants

Job Description: Personal Assistant (zero-hour contract)


An exciting opportunity has arisen to work within the deafPLUS Personal Assistant (PA) team. The aim of our PA service is to support D/deaf, hard of hearing and deafblind people to stay independent and enable them to learn new skills and build their confidence by helping with activities such as cooking, shopping and cleaning, helping to get in touch with local services, and helping them to access outdoor activities.

Job Title: Personal Assistant (PA)

Location: Home visiting service. Main office base at Community house, Bromley, BR1 1RH


Line Manager: Holly Ritchie


Job Aims: To provide a bespoke personal assistant service to our service users


Terms and Conditions: This is a Zero-hour contract. You will be paid for the work that you do.


Main tasks:


  1. Assisting clients in accordance to their individual support plan whether they may be;

  2. Providing support, encouragement and engaging clients in activities

  3. Working together with the client to achieve their goals and built their confidence and independence

  4. Translating letters or correspondence

  5. Booking and going with clients to their appointments

  6. Support with tasks around the house such as shopping, cleaning and cooking

  7. Going out in the community I.e, shopping, park, leisure centre

  8. Report back to the manager at the end of the day with the client's case notes




  1. Adhere to and promote deafPLUS’s policies and procedures, including Equal Opportunities, Health and Safety, Confidentiality and Total Communication policies.

  2. Participate in development through quarterly supervisions and annual appraisals, team meetings, and any relevant internal and external training




Please read the requirements below carefully. We will shortlist applicants based on how successfully you meet each of the criteria below.

Skills and Abilities:
1.  Minimum of BSL level 2 (or native BSL users)
2. Experience of working in a PA role or caring is preferable
3. Excellent organisational and communication skills
4. The ability to work flexible hours including weekends and bank holidays where necessary
5.  The ability to work on your own initiative
6. A communicator guide qualification or experiences of working with deafblind people would be an advantage, including the use of deafblind manual and guiding skills
7. Clear understanding of confidentiality, consent and GDPR
8.  IT skills experience of using a database to record casenotes or willingly to learn, knowledge of emails and using internet as useful resources tool.


Benefits to you

  1. Flexible working arrangement

  2. Training courses suitable to your needs

  3. Enhanced DBS check fully paid for by deafplus

  4. Annual leave pro rata of hours worked

  5. London living wage employer

  6. Competitive rates including weekends


Please contact Holly Ritchie by email, holly.ritchie@deafplus.org for further information.

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