Work for deafPLUS
make a big difference in our community
Join our growing team
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If you are interested in working for deafPLUS, then please get in touch. You can upload a CV below, or upload a BSL video explaining your skills, and why you would be interesting in working for deafPLUS.
Please include your contact details so we can get in touch to talk further about possible roles suitable.
Fundraising and Partnership Manager
Location: London/Hybrid (60/40)
Reports To: CEO
Salary: £45,000 p.a.
Contract Type: Full-time (37 hours a week), Permanent
We are seeking a dynamic and results-driven Fundraising and Partnership Manager to drive our income generation strategy. The successful candidate will be responsible for developing and implementing fundraising initiatives and partnership opportunities that align with our strategic plan. The focus will be on increasing unrestricted income, securing new funding streams, and cultivating long-term partnerships that support our mission.
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This role will have a clear annual income target, ensuring sustainable growth and financial stability for the organisation.
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Key Responsibilities:
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Fundraising (Unrestricted Income Generation):
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Develop and implement a fundraising strategy to meet annual income targets.
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Identify, cultivate, and manage relationships with individual donors, corporate sponsors, trusts, and foundations.
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Lead on grant applications and funding proposals to maximise income opportunities.
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Oversee fundraising campaigns, donor appeals, and innovative fundraising initiatives.
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Monitor and evaluate fundraising activities to ensure financial goals are met.​
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Partnership Development:
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Build and maintain strategic partnerships, such as corporate sponsors, in line with the organisation's strategic plan.
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Identify and engage corporate, public, and third-sector partners for funding and collaboration opportunities, for the benefit of deaf communities.
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Develop sponsorship packages and negotiate agreements to secure long-term financial commitments.
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Represent the organisation at networking events, conferences, and meetings.
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Strategy and Reporting:
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Work closely with senior leadership to align fundraising and partnership efforts with organisational priorities.
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Track, analyse, and report on income generation performance, providing regular updates and recommendations.
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Ensure compliance with fundraising regulations and best practices.
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Key Performance Indicators (KPIs):
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Achieve an annual income target in unrestricted income, including fundraising, business development and partnership.
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Secure and manage new strategic partnerships, as part of Business Ambassador Scheme.
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Increase donor retention and engagement rates.
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Deliver high-quality funding proposals with a targeted success.
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Skills & Experience:
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Proven track record in fundraising, business development, or partnership management.
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Have knowledge of deaf related issues, and or similar background.
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Experience in securing unrestricted funding from diverse sources.
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Strong relationship management and negotiation skills.
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Excellent communication and presentation abilities.
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Ability to think strategically and execute plans effectively.
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Knowledge of fundraising regulations and ethical standards.​
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Desirable:
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Experience in the charity sector, and Corporate Social Responsibility.
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Familiarity with CRM systems, Charity Log, and other management tools.
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Why Join Us?
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Opportunity to make a real impact to the deaf communities and shape the future of our fundraising strategy.
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A supportive and mission-driven work environment.
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If you are passionate about fundraising, partnerships, and driving meaningful impact, we’d love to hear from you!
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How to Apply: Interested candidates are invited to express interest and request an application pack to reg.cobb@deafplus.org.
Please include "Fundraising & Partnership Manager Application" in the subject line. The closing date for completed applications is by 9:00am, Monday 30th June 2025.
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deafPLUS is an equal opportunity employer, and we encourage applications from individuals of all backgrounds, including Deaf and Hard of Hearing individuals, to join our diverse team and contribute to our mission of inclusivity and empowerment.
Financial Information & Guidance Officer (FIGO)
Location: deafPLUS, based in London with flexible/remote working options
Reports to: AdviceLine Manager
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Salary: depending on qualifications
Contract: Full-time, 3-year fixed term
About the Role:
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This is a unique opportunity to lead the delivery of a new, high-impact financial information and guidance service for Deaf people. We are looking for someone with experience of delivering financial advice and supporting clients with money-related issues, although please note that due to FCA safeguarding regulations, this role provides information and guidance only, not regulated financial advice.
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As our Financial Support Expert, you will be the go-to specialist for Deaf clients — offering accessible guidance, supporting people in financial crisis, and helping to prevent financial abuse and fraud. You will also play a key role in developing case studies to inform future training and awareness materials for both the Deaf community and financial institutions.
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Three Main Focuses of the Role:
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Empowering Deaf People Through Financial Literacy Help Deaf people — particularly BSL users — understand and manage their money better. Build their confidence in dealing with banks, budgeting, debt, savings, and planning for the future. Clear, accessible advice that puts Deaf people in control.
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Preventing Financial Abuse Provide targeted support to Deaf individuals at risk of financial abuse — often from family members. Recognise the signs, step in early, and work with clients to protect their finances and assert their rights.
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Stopping Scams Before They Happen Equip the Deaf community with the knowledge and tools to avoid scams — online, phone-based, or in-person. Raise awareness, offer practical guidance, and build resilience against fraud.
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Key Responsibilities:
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Deliver one-to-one financial guidance to Deaf clients using accessible formats, primarily BSL.
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Support individuals at risk of, or experiencing, financial abuse or fraud.
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Produce case studies for accessible learning materials and videos to educate the Deaf community about money management and scam prevention.
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Collaborate with partners including SigningBanks UK, financial institutions, and Deaf reference groups. Signing Banks UK will contribute to e-learning resources for financial institutions to improve deaf awareness and service accessibility.
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Maintain accurate records, contribute to reporting, and feed into project monitoring and evaluation.
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Work closely with deafPLUS’s AdviceLine and Community Hub teams to identify emerging trends and needs.
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Essential:
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Experience delivering financial information and guidance and supporting clients with money-related issues.
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Excellent knowledge and understanding of financial systems — including online banking, credit cards, and fraud prevention — to provide guidance in cases of financial abuse such as scams, online fraud, and theft from bank accounts.
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Proven ability to support clients through complex and sensitive situations, including financial abuse within families, with empathy, discretion, and professionalism.
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Excellent IT skills, with the ability to use digital platforms to help clients address and resolve financial abuse issues.
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Fluent in British Sign Language (minimum Level 6 or equivalent experience).
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Deep understanding of the Deaf community’s needs and the barriers to financial inclusion.
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Experience supporting vulnerable people, especially those at risk of abuse or exploitation.
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Strong interpersonal and communication skills, in both BSL and written English.
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Confident with technology and remote platforms (Zoom, WhatsApp, FaceTime, etc.).
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Personal or professional connection to Deaf culture and lived experience of deafness.​
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Desirable:
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Background in banking, financial services, or financial education.
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Experience working directly with financial institutions or law enforcement in cases involving scams or financial abuse.
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Knowledge of safeguarding legislation and scam prevention measures.
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Experience creating accessible digital content, particularly for Deaf audiences.
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To Apply Send your expression of interest to Reg Cobb – reg.cobb@deafplus.org, for us to send an application pack.
The closing date is Tuesday 1st July 2025 at 9am.
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Help us break language barriers and empower those deprived of a voice!