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GIVING QUALITY ADVICE

aiding those impacted by hearing loss

Empowering the deaf community

deafPLUS is a charity that works to empower deaf people and those with hearing impairments to live independent and fulfilling lives. We provide assistance and advice on a range of topics, from health and welfare to education and employment. Our goal is to ensure that deaf people receive the same opportunities and access to services as everyone else.

We are committed to ensuring that the deaf community has the same access to quality advice and support when needed. deafPLUS is a charity that is dedicated to helping deaf people be the best version of themselves and to lead fulfilling lives.

Using Sign Language

The advice service 

AdviceLine

Find accessible information and advice for deaf people in BSL video covering a range of topics.

VisionPLUS

Offering services for those living with both sight loss and hearing loss.

Mobile Advisory

Our portable advice service that helps raise awareness and provide advice and support.

Information

Being able to provide confidential information and advice to those who require it.

Swirl text reading support our mission for equality

AdviceLine

An inclusive hub for deaf friendly advice

Our AdviceLine service to those who are Deaf or hard of hearing anywhere in England to develop independence and wellbeing.

 

You can access our service through a variety of digital platforms including WhatsApp, FaceTime, Zoom and Skype.

The Information & Advice support we offer online includes:

  • Benefits

  • Housing

  • Debt

  • Consumer Issues

 

We can support you with understanding documents written in complex English for any of the categories above.  We can also help you with form filling, dealing with mandatory reconsiderations, appeals and preparations for assessments.

 

If you’re a mainstream advice service provider, we would be pleased to hear (not literally!) from you.

Information & Advice

One-to-one confidential information 

We provide one-to-one confidential Information & Advice services for D/deaf British Sign Language users. This service is delivered by a D/deaf The Information & Advice support we offer includes:

  • Benefits

  • Housing

  • Debt

  • Independent living

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We offer support supporting in the following areas: 

VisionPLUS

Offering support for hearing and sight loss

deafPLUS in Bath and North-East Somerset, also known as visionPLUS, offer a range of services for people with both hearing loss and sight loss, and our service provided is tailored to our individual client.  Some of the services for those with sight loss we provide are:

  • Information, advice & guidance about living with sight loss,

  • Benefits Advice: including form filling, attendance at medical assessments, dealing with reconsiderations and appeals and attendance at Tribunals, and

  • Signposting to relevant health services and social/rehabilitation services

MAS

The Mobile Advisory Service 

The Mobile Advisory Service (MAS) is a vehicle that goes around the county of Somerset raising awareness, give equipment demonstrations, and provide information on deafness and Deaf issues.

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We are currently running the drop in venues on an appointment only basis.

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To make an appointment please call 07762 84826 or email stewart.weston@deafplus.org

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