Need Advice?

BSL Advice Caseworker (Ealing)

This an exciting time to join the deafPLUS team! This service will be the first point of contact for Deaf British Sign Language users in Ealing to receive accessible advice through face-to-face and digital video platforms such as Skype and FaceTime.

Salary: £24, 000 - £26, 000

Thank you for visiting this page!

This is an exciting role which will help us to deliver an information and advice service to residents in Ealing. 

Please note you will be required to have familiarity with British Sign Language (BSL) to apply for this role. 


As an Information and Advice Caseworker, you will provide an Information & Advice casework service to help with issues relating to Housing, Welfare Benefits, Money Management, Employment, consumer, and other areas of social welfare.

You will help the clients to resolve their issues by helping them to prioritise their issues, understand letters, support them to fill forms and challenge decisions, contact relevant organisations such as the DWP, and signpost to other specialist services.

Under this role you will also network with local authorities and local organisations to develop referral pathways. 

Benefits to you

  1. Flexible working arrangements
  2. Training courses suitable to your needs
  3. We are a London Living wage and Disability Confident employer

How to apply

To read the Job Description and Personal Spec, please click here

Please submit your CV along with the completed Response Form, which you can download by clicking here. Please send this to

We welcome applications from people of all backgrounds and identities.  

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the personal spec. Please clarify in your application if this applies to you. 

Deadline: 22nd September 2021 at 11.59pm
Interview date: 29th September 2021

Key information

Ealing - Home-based and office-based work, and some home visits
Application deadline:
22 September 2021

How to apply

deafPLUS needs your continued support

We are a charity that rely on your continued support, so please consider making a donation. Thank you.

Trinity Centre Key Close Whitechapel London E1 4HG

Tel: 020 7790 8478 | Finance Tel: 020 7790 9227
Terms & Conditions
Privacy Policy

Looking for the advice hub?

Search our extensive knowledge base, talk with an advisor online or book an appointment to visit a local centre.

Visit our infohub here

Looking for help or advice?

Visit our Info Hub! A place where you can get advice in BSL by booking a video call appointment on our Adviceline or access information you need in plain English and BSL videos!