Birmingham
Opening hours
Monday: 9.00am - 5.00pm
Tuesday: 9.00am - 5.00pm
Wednesday: 9.00am - 5.00pm
Thursday: 9.00am - 5.00pm
Friday: 9.00am - 5.00pm
Information and Advice
We provide one to one confidential Information & Advice services across England.
The Information & Advice support we offer includes, but is not limited to:
- Welfare Benefits
- Housing
- Debt
- Employment
- Consumer and community care
- Access to council services
- Advice on access to legal services
You can also visit our digital hub to get information on various topics. If you can’t get to one of our branches, book an appointment on our video BSL Advice Line.
Health, Wellbeing And Social
deafPLUS provides health & wellbeing activities.
Our work tackles health inequalities and social isolation amongst D/deaf and hard of hearing people. We provide various activities, workshops, training and courses that is available for clients, families and health professionals to crucially improve access for deaf and hard of hearing community.
We provide various type of activities, such as:
- Health workshops
- Family holiday activities
- Coffee mornings
- Deaf Awareness Training for health professionals
- Lipreading classes
- Arts and crafts events
- Befriender support
Look at our Calendar to see what events are on, near you!
ACCESS – Information, Advice and Guidance (IAG) Service
ACCESS is an Information, Advice and Guidance service for adults Birmingham. We are delivering this service in partnership with BID.
We can provide information and advice on a range of issues, including:
- BENEFITS: helping you understand what benefits you can get, helping you to fill in forms, helping you to challenge decisions
- TRANSPORT: Helping you applying for blue badge and Freedom Passes
- SOCIAL CARE: helping you to contact Adult Social Care, helping you to arrange Occupational Therapy assessments
- GRANTS: Helping you to cover the cost of essential items if you are on a low income
We can support you by:
- Signposting or referring you to other organisations
- Contacting a third party on your behalf
- Providing information leaflets and details of useful websites
- Carrying out casework which includes filling out forms and writing letters
Eligibility:
- You must be 18 years and over
- You must have some form of hearing loss
- You must have a new or life changing condition
To access the service, please email BID at access@bid.org or call Kirsty on 07595086540. They will send your referral through to us.