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Information & Advice

We deliver in-person information, advice and guidance services to meet the needs of our clients.

Information and Advice

We provide one to one confidential Information & Advice services across England. 

The Information & Advice support we offer includes, but is not limited to: 

  • Welfare Benefits 
  • Housing 
  • Debt 
  • Employment 
  • Consumer and community care 
  • Access to council services 
  • Advice on access to legal services 

You can also visit our digital hub to get information on various topics.  If you can’t get to one of our branches, book an appointment on our video BSL Advice Line.

The Information and Advice service is offered at the following deafPLUS locations:

hackney tower hamlets bromley ealing birmingham bath croydon merton

Mobile Advisory Service - Hampshire

The Mobile Advisory Service (MAS) is a vehicle that goes out into the community to raise awareness, give equipment demonstrations and provide information on deafness and deaf issues. The MAS covers Hampshire & Somerset. 

The MAS provides a wide range of information on all aspects of hearing loss including: 

  • general information on sensory loss 
  • information and advice on how to use or adjust a hearing aid 
  • general sensory loss awareness advice 
  • information about lip reading, BSL, low vision services and other relevant classes 
  • information on Deaf, Hard of Hearing and Visual Impairment clubs 
  • information on local hearing and sight services 
  • information about tinnitus, Meniere's, Cochlear implants and other common problems 
  • information and referral to Sensory Services Team, Hearing Therapy and sight services and the Deaf Services Team 
  • information on education services 
  • signposting to other organisations such as Age Concern, Carer Support, CAB etc. 
  • Advice for carers and families

MAS Hampshire venue and dates coming soon.

The Mobile Advisory Service - Hampshire service is offered at the following deafPLUS locations:

hampshire

Mobile Advisory Service - Somerset

The Mobile Advisory Service (MAS) is a vehicle that goes out into the community to raise awareness, give equipment demonstrations and provide information on deafness and deaf issues. The MAS covers Hampshire & Somerset. 

The MAS provides a wide range of information on all aspects of hearing loss including: 

  • general information on sensory loss 
  • information and advice on how to use or adjust a hearing aid 
  • general sensory loss awareness advice 
  • information about lip reading, BSL, low vision services and other relevant classes 
  • information on Deaf, Hard of Hearing and Visual Impairment clubs 
  • information on local hearing and sight services 
  • information about tinnitus, Meniere's, Cochlear implants and other common problems 
  • information and referral to Sensory Services Team, Hearing Therapy and sight services and the Deaf Services Team 
  • information on education services 
  • signposting to other organisations such as Age Concern, Carer Support, CAB etc. 
  • Advice for carers and families

Somerset MAS venues for:
February 2020
March 2020
April 2020

* ​If circumstances arise, which are beyond our control, the venues or timing may change at short notice. Please call 01225 446555 if you have any queries.

The Mobile Advisory Service - Somerset service is offered at the following deafPLUS locations:

somerset
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Looking for help or advice?

Visit our Digital Hub! A place where you can get advice in BSL by booking a video call appointment on our Adviceline or access information you need in plain English and BSL videos!