A one-to-one support service for deaf, hard of hearing and deafblind people
deafPLUS and Action Deafness work in partnership to provide Personal Assistants (PA’s), who support and develop service users’ skills to enable them to live independently in the community, to access a variety of services, including our own community activities and to build friendships.
deafPLUS is part of the YOUchoose consortium, which includes several deaf organisations across the country, who provide one-to-one support to Deaf, deafened, hard of hearing and deaf-blind people. YOUchoose is led by Action Deafness Community, a registered Care Quality Commission provider.
Service users can apply for referrals directly. Family or friends, members of the NHS Services, Social Services or anyone else connected to the service users who has their permission to act on their behalf can also apply. A referral is just the first stage. This will start a conversation before any decision is made, by all involved, if support is agreed.
If you have any queries about our PA Community Support Service please contact Amelia:
Voice: 020 8315 2550
Skype: Youchoose deafplus
Text: 07521 663987
Your Service, the way you want it
The PA Community Support Service service is offered at the following deafPLUS locations:
A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction and cannot cope without their support.
Anyone could be a carer – a 16-year-old girl looking after a parent with a disability, a 40-year-old man caring for his partner who has terminal cancer, or an 80-year-old woman looking after her husband who has dementia.
If that is you, we can support you:
2. Carers Assessment and Advocacy – A carer’s assessment is a chance to discuss your needs with your local council. The assessment is free and your local council will use it to decide what support to give you. The Care Act 2014 aims to strengthen the voice of people who use services, and their carers, over the process of assessing, planning and safeguarding. Local authorities need to commission independent advocacy services to support people who may require it.
3. Health & Wellbeing – deafPLUS provides health & wellbeing activities at all it’s centres. For example, we organise social gatherings, activities, outings, bingo groups, and many more.
4. Getting a break – Being a carer can be hard work and you might need to take a break sometimes. Respite can mean different things to different carers, it can mean:
Make sure you ask for a carer’s assessment as it looks at the support you need to carry on caring – this could include regular respite and breaks.The Carer Service service is offered at the following deafPLUS locations:
deafPLUS can provide an equipment assessment, fitting and maintenance service for Deaf and hard of hearing people.
The equipment we supply includes:
We also make referrals to London Fire Brigade for smoke alarms.The Equipment for Home & Life service is offered at the following deafPLUS locations: