Hate Crime – BSL Advice Helpline

Have you been abused or hurt because of your deafness?

Do you experience any of this?

  •  People who use your deafness to abuse, insult and swear at you
  • Make fun of you when you are out signing with friends & family
  • Abuse and insult you for using BSL/ sign language
  • People who attack or hurt you because you are Deaf

 We can help by offering you:

  • Advice in BSL
  • Offer advice and information on how to deal with Deaf hate crime
  • What you can do to keep yourself safe
  • How to report it to the police

Contact for Advice 

Bromley Leo Mansell Email: Leo.Mansell@deafplus.org

Tel: 020 8315 2550

Tower Hamlets and Hackney Alysha Begum Email: Aiysha.Begum@deafplus.org

Tel: 0207 001 1793

Ealing Mary Hicks Email: Mary.Hicks@deafplus.org

Voice: 020 8280 2280

Croydon Sue Brown Email: Sue.Brown@deafplus.org

SMS Only: 077085 14247

Other London boroughs Geraldine O`Halloran Email: Geraldine.O`Halloran@deafplus.org

Tel: 0207 790 0105

Advice Line Scroll down below to book an appointment to talk to one of our confidential advisors free on our deafPLUS BSL Adviceline. All available slots are shown to choose from. Click on the day and time slot you’d prefer for your appointment. Fill in your details. We’ll confirm your appointment by email. An advisor will be waiting for you to call them via the Skype or FaceTime link on this page, on the confirmed day and time of your appointment.


Normal opening hours

Monday: 10am – 5pm
Tuesday: 2pm – 5pm
Wednesday: 10am – 12.30pm and 1.30pm – 5pm
Thursday: 10am – 1pm
Friday: 10am – 5pm

This helpline service is supported by Ruffield Trust.

Make an appointment

A world in which all people whether deaf or hearing are able to live and work in harmony together, with the same equality of opportunity available to everyone.