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deafPLUS secures Big Lottery funding to expand and improve National Advice Service

deafPLUS, the National charity supporting deaf people and people living with a hearing loss, has announced that deafPLUS’ Advice Line has secured Big Lottery funding.

The funding will enable the charity to realise ambitious plans for national expansion and development, with its award-winning British Sign Language (BSL) Advice Line extending its reach to support deaf people in Scotland, Northern Ireland and Wales.

The Big Lottery funding will see a new and improved booking system, enabling clients to speak to an expanded deafPLUS Advice Line team using video call, or have a question answered by online text chat or email.  Funding will also allow deafPLUS to build a Digital Information Hub on the deafPLUS

website, recruiting a Digital Advice Manager who will to create deaf-friendly online content. This will empower deaf visitors to the website to access the advice resources they need – in BSL and in English.

Gary Williams, deafPLUS CEO, said: “We are absolutely delighted to receive the fantastic news that our funding bid to Big Lottery Fund was so well received.  Our Advice Line for BSL users won a prestigious ‘Helplines Partnership’ award last year, so its fantastic to now be able to make the service even better still.  We look forward to old and new clients visiting the online Advice Hub when it opens in the spring 2019.  In the meantime, our BSL Advice Line remains open for business ahead of its expansion.”

deafPLUS, also known as Breakthough Deaf-Hearing Integration, launched in 1971 and was instrumental in the development of deaf use of telecommunication technology throughout the 70s and 80s.  It is currently recruiting for the expanded advice team – see https://bit.ly/2SeQNnq for full details.

Personal Assistants (PAs)

Personal Assistants (PAs)

As part of the YOUchoose consortium lead by Action Deafness, deafPLUS are pleased to join as a partner to deliver a high quality PA Community Support Service in the Greater London Area. The aim of deafPLUS’ PA Community Support Service is to ensure independence amongst our clients.

We are now recruiting a pool of Personal Assistants (PAs) to join deafPLUS.

Have you got what it takes to make a difference to the lives of Deaf, hard of hearing, deafened and deafblind (D/deaf) people in the Greater London Area (GLA)?

deafPLUS is a London Living Wage employer. We are a vibrant charitable organisation with a lively team. We are currently seeking to develop a pool of Personal Assistants (PAs) to join our PA Community Support Service. We provide personalised support services for D/deaf people throughout Greater London, in particular South London.

Our aim is to increase individuals’ independence, build their confidence and enable them to learn new skills.

What are we looking for in a PA?

  • Preferably, you will have experience of working in a PA role previously;
  • Have excellent organisational skills;
  • Be able to work flexible hours including weekends and bank holidays where necessary;
  • Have drive and enthusiasm;
  • Be able to work on your own initiative.
  • Have Level 2 BSL (or equivalent) or a Communicator Guide qualification or experience of working with d/Deafblind people would be an advantage, including the use of Deafblind manual, other communication methods and guiding skills.

General duties include providing daily living support. This may include developing/increasing clients confidence, communication skills and life skills, accessing local provisions such as leisure services and community groups, supporting the service user to maintain their independence in the general community, developing hobbies and interests in accordance with their support plan.

deafPLUS is a London Living Wage employer and the rates of pay for PA’s is £9.75 per hour

Benefits to you:

  • Up to 25 days paid holiday (Exc. Bank holidays)
  • A comprehensive training package including Deafblind Communicator Guide
  • Auto Enrolment Pension Scheme
  • Flexible working arrangements
  • Enhanced DBS check fully paid for by deafPLUS

Training will be provided.

If you are interested in the post, please send your CV and a covering letter explaining how you meet the person specification to:

Contact: laura.sampson@deafplus.org
Mobile: 07521 663987

Job Description and Person Spec can be downloaded here:

PA JD Persons Spec