IAA Officer Bath

Job Description – IAA Officer Bath

deafPLUS is a registered medium-sized charity and company limited by guarantee working to encourage integration and equality between D/deaf and hearing people in all areas of life. We provide a range of services from Advocacy to Employment, equipment to information and advice across 5 centres around the UK.

This is an exciting opportunity to join a countywide specialist Information & Advice service supporting adults with acquired hearing loss living in Bath & North East Somerset. You will be promoting and enabling independence, raising awareness with partners who may come into contact with D/deaf and Visually Impaired people. You will be required to provide assessment and intervention to respond to the Service User needs in a timely manner and within guidelines, policies and standards. We are seeking an individual with great organisational and interpersonal skills to take on this role within a great team in Bath. The main duties include:

  • To carry out a thorough assessment of need and eligibility
  • Planning and delivery of focused intervention to safeguard, promote, and protect positive outcomes whilst working to best practice
  • To offer Service Users choice and control to ensure that they continue to live independent lives.
  • To provide an Information, Advice, Equipment and Advocacy service for people with acquired hearing loss (Service Users) living within Bath and North East Somerset (the Area).
  • To develop social and support group opportunities for Service Users in the Area.

Working hours: 22 hours per week .

Location: Bath, office based with some travel required to meet clients in their homes.

Salary: £19,540.66 – £21,495.77 (Points 23-16) pro-rata

How to apply: You can download the Job Descripton, Person Specification and Application form below. For an informal chat about the post, please call  01225 446555 or email Alex Machin at alex.machin@deafplus.org.

Application Form: deafPLUS-application-form IAA Officer Bath August 17

Job Description: JD Bath Hearing Loss IAA Officer August 2017

Closing date for applications:  Friday 8th September 2017

Interviews will held on a date to be agreed the following week.

We welcome applications from suitably experienced individuals irrespective of racial origin, age, sex, sexual orientation, marital status, pregnancy & maternity, gender, religion or disability.

Carer’s Coordinator – Birmingham

Job Description

deafPLUS is a registered medium-sized charity and company limited by guarantee working to encourage integration and equality between D/deaf and hearing people in all areas of life. We provide a range of services from Advocacy to Employment, equipment to information and advice across 5 centres around the UK.

We are seeking an individual with great organisational and interpersonal skills to take on this temporary role, based in Birmingham. The main task is to recruit befrienders, perform assessment and match carers with the most appropriate volunteers to offer respite for carers.

Working hours: 18 hours per week until 31st December 2017. Job share will be considered.

Location:         deafPLUS Birmingham, BVSC, 138 Digbeth, B5 6DR

Salary: £9.19 per hour. Freelancers considered.

Closing date for applications:  30th August 2017 at noon.

 How to apply: Please submit a C.V and a covering letter outlining your experiences coordinating Health & Wellbeing activities for a wide range of deaf people, as well as delivering a living with a hearing loss course for deafened people to Julia Pitt (Helpline Manager) Julia.Pitt@deafplus.org or posted to Julia Pitt, deafPLUS, BVSC, 138 Digbeth. Birmingham B5 6DR

Interviews: Friday 1st September from 9am – 1pm

We welcome applications from suitably experienced individuals irrespective of racial origin, age, sex, sexual orientation, marital status, pregnancy & maternity, gender, religion or disability


  • To co-ordinate a befriender service for deaf carers, hearing carers of deaf adults and deaf people needing care
  • To recruit and train 10 volunteers to become befrienders.
  • To work closely with Health and Wellbeing Officer.
  • To offer respite for carers, perform assessment and match the carers with the most appropriate volunteers.
  • To co-ordinate volunteers, ensure they are supported in their role as a befriender.
  • To ensure information on display at the Centre is relevant, up-do-date and does not contravene the policies and corporate aims & objectives of deafPLUS.

Full Job description  – JD – Carer’s Coodinator

deafPLUS Manifesto 2017

Extract from The Limping Chicken:

The charity deafPLUS has launched a manifesto of policies which would benefit Deaf and hard of hearing people in the upcoming general election.

The manifesto can be downloaded as a PDF by clicking here.

The charity did the same for the general election in 2015 and has now quickly updated the policies, drawing upon its experience of working with thousands of d/Deaf people across the country each year, in the hope that the policies may influence the major political parties and that people will ask local candidates to adopt them.

The suggested policies in the manifesto include:

  • BSL Bill – to “provide formal recognition of British Sign Language throughout England and Wales”
  • Accessible High Street services – companies to publish what reasonable adjustments they put in place for deaf customers
  • Improved access to mental health services for D/deaf people
  • Better access to NHS  information
  • A stop to rationing of hearing aids
  • Better communication support for D/deaf people who live in care homes
  • Broadcasting legislation to be updated to reflect advances in technology and the advent of on-demand services
  • Improvements to Access to Work provision

Gary Williams, CEO of deafPLUS said:

 “Like most people, we were surprised when Theresa May called the snap election. There is an brief opportunity for the d/Deaf community to influence the political parties as they put their detailed policy platforms together.  That is why deafPLUS has worked quickly to put a deafPLUS Manifesto together. It draws upon our experience of working with thousands of d/Deaf people across the country each year.

The manifesto has been sent to each of the major parties.  I have asked that they consider including in their own election policy documents.  It is my hope that Limping Chicken Readers might also use the deafPLUS manifesto to challenge their local candidates on issues of concern to them.  In this way, together, we might be able to put Deaf issues on the political agenda, and bring about positive change for Deaf people and people living with hearing loss.”

Download the manifesto as a PDF by clicking here.

The Limping Chicken is the UK’s deaf blogs and news website, and is the world’s most popular deaf blog. It is edited by Deaf journalist and filmmaker Charlie Swinbourne.

deafPLUS Manifesto 2017

A Deaf man’s journey to employment

In this video, you can follow the story of a Deaf man called Haytam, as he journeys from unemployment to becoming a barista at Starbucks, with the support of deafPLUS’ employment service:

Birmingham Befriender Service

deafPLUS has successfully received funding from Better Care Fund in Birmingham.

Our work will focus on D/deaf, Hard of Hearing and Visually Impairment Carers living in Birmingham. Our aim is to reduce the social isolation and improve the mental health of those Carers.

We are recruiting volunteers, who must have level 2 or above in BSL. All volunteers will undergo a full DBS check before starting in their role and ongoing safeguarding and deaf/disability awareness training.

These volunteers will provide befriending service to the carers living in Birmingham and undertake and support them to access various activities such as:

  • Visiting shopping centres / supermarkets,
  • Exploring different places in and around Birmingham,
  • Meeting other people at clubs / centres / care homes / retirement homes,
  • Support carers with appointments in GPs / Hospitals / Day Centres,
  • Visit deafPLUS events in Birmingham.
  • Art workshops

We asked the carers about what they thought about the service.

“Befriender is good with BSL and we can communicate. She learning new BSL all the times”

“Befriender goes with me to take buses to my local which is helpful. Without them I would not travel myself”

“When my partner goes to the day centre in Birmingham. Befriender meets me at home and feels ready to go out”

We are working in partnership with VisionPLUS to ensure we deliver the best service and support for carers in Birmingham.

If you would like more information about the role, please contact Olivier Jamin on olivier.jamin@deafplus.org and enclose your CV.



deaf and hearing people working together toward equality

deafPLUS is the working name of Breakthrough Deaf-Hearing Integration, a company limited by Guarantee.  Registered Company number: 3680467. Registered Charity number: 1073468

Deaf Carers Conference


Following the success of last year’s Carers Conference, deafPLUS are delighted to launch the second Deaf Carers Conference on Wednesday 30th November 2016.

Deaf Carers are hidden in the community , unable to access services for much needed support and respite due to lack of access. This is an important issue that needs to be addressed and will be highlighted at the Carers Conference.

Hosted by deafPLUS and supported by Tower Hamlets Council, the conference will take place at the Whitechapel Idea Store. Carers, relatives and friends as well as professionals are invited to attend the conference which will offer advice and support for Deaf carers.

A range of exciting guest speakers include Craig Crowley MBE, the founder of YOUchoose, a Personal Assistant service, delivered as part of a consortium of which deafPLUS is a member. On the day, deafPLUS will launch the London branch of YOUchoose.

We want to ensure that Deaf carers don’t miss out on the help and support they deserve and we encourage anyone in this position to attend to find out what services are available to help them.

For more information please contact Amelia Ralph Lewis on amelia.ralphlewis@deafplus.org

To book your free place, https://www.eventbrite.co.uk/e/deaf-carers-conference-tickets-28723198861


deafPLUS Minibus and Outreach Launch

deafPLUS Somerset warmly welcome you to the launch of the new Information & Advice Minibus and Outreach Advice Service.
Come and help us celebrate the launch of our new mobile hearing loss advisory service for Somerset!

Tuesday 12th July at 1pm – 4pm

Drinks and nibbles reception

1.30pm Short Speeches

  • Gary Williams, deafPLUS CEO
  • Kate Harris, deafPLUS Someset Manager
  • A few words from a Service User
  • A representative from Somerset County Council

On: Tuesday 12th July Time: 1pm-4pm

New Road, Norton Sub Hamdon, Stoke-Sub-Hamdon, Somerset, TA14 6SF

RSVP to kate.harris@deafplus.org by 2nd July 2016

New Pan-London ‘Living with Hearing Loss’ project launched


New London-wide project to support people living with hearing loss.

deafPLUS, a national charity currently celebrating its 45th year, announces the launch of a London wide programme of support for older people who are living with hearing loss.

deafPLUS has received funding from City Bridge Trust to set up a new Pan London project called ‘Living with Hearing Loss’ (LWHL).  It has appointed Faye Routledge as the LWHL Project Manager & Trainer. Zoe Fudge has also been appointed as the LWHL Project Marketing & PR to launch this exciting project.

The project has been designed to support older people to manage the difficulties they experience because of age-related hearing loss. This will see deafPLUS deliver a series of free courses across London for people over 50 who have hearing loss. The courses will provide access to appropriate information, training in lip reading skills and delivery of other related support in an empathic learning environment.

Gary Williams, deafPLUS Chief Executive said: “This is an exciting project. With the right advice, equipment, and investment in their communication skills, older people with hearing loss will regain their confidence and can continue to lead fulfilled and independent lives.”

Each 7-week course will provide lip reading practice, support on other aspects of living with a hearing loss such as tinnitus, the use of specialised equipment etc. There will then be a further 5 weeks spent on setting up a self run support group to ensure the course participants can continue to meet up, socialise and support each other.

If readers would like more information or feel their area would benefit from our free training course then please contact LWHL Project Manager Faye Routledge on faye.routledge@deafplus.org



Personal Assistants (PAs)

Personal Assistants (PAs)

As part of the YOUchoose consortium lead by Action Deafness, deafPLUS are pleased to join as a partner to deliver a high quality PA Community Support Service in the Greater London Area. The aim of deafPLUS’ PA Community Support Service is to ensure independence amongst our clients.

We are now recruiting a pool of Personal Assistants (PAs) to join deafPLUS.

Have you got what it takes to make a difference to the lives of Deaf, hard of hearing, deafened and deafblind (D/deaf) people in the Greater London Area (GLA)?

deafPLUS is a London Living Wage employer. We are a vibrant charitable organisation with a lively team. We are currently seeking to develop a pool of Personal Assistants (PAs) to join our PA Community Support Service. We provide personalised support services for D/deaf people throughout Greater London, in particular South London.

Our aim is to increase individuals’ independence, build their confidence and enable them to learn new skills.

What are we looking for in a PA?

  • Preferably, you will have experience of working in a PA role previously;
  • Have excellent organisational skills;
  • Be able to work flexible hours including weekends and bank holidays where necessary;
  • Have drive and enthusiasm;
  • Be able to work on your own initiative.
  • Have Level 2 BSL (or equivalent) or a Communicator Guide qualification or experience of working with d/Deafblind people would be an advantage, including the use of Deafblind manual, other communication methods and guiding skills.

General duties include providing daily living support. This may include developing/increasing clients confidence, communication skills and life skills, accessing local provisions such as leisure services and community groups, supporting the service user to maintain their independence in the general community, developing hobbies and interests in accordance with their support plan.

deafPLUS is a London Living Wage employer and the rates of pay for PA’s is £9.75 per hour

Benefits to you:

  • Up to 25 days paid holiday (Exc. Bank holidays)
  • A comprehensive training package including Deafblind Communicator Guide
  • Auto Enrolment Pension Scheme
  • Flexible working arrangements
  • Enhanced DBS check fully paid for by deafPLUS

Training will be provided.

If you are interested in the post, please send your CV and a covering letter explaining how you meet the person specification to:

Contact: laura.sampson@deafplus.org
Mobile: 07521 663987

Job Description and Person Spec can be downloaded here:

PA JD Persons Spec


Leading Deaf Charities to Join Forces

1st January 2016 will bring about change in the Deaf voluntary sector, as two long-established charities formally come together as one.  On that day, Deaf Access, the 21 year old charity which provides services to the deaf and hard of hearing communities of Bromley, London, will be formally transferring its staff, assets and contracts to deafPLUS, the national charity which will be celebrating its 45th anniversary in 2016.

The wider charity will continue to be known as deafPLUS, but its services in Bromley will continue to operate under the Deaf Access name for the next two years.

Gary Williams. Chief Executive of deafPLUS, said:

“We are delighted to be welcoming Deaf Access into the deafPLUS family.  Deaf Access provides a very similar range of services to our own, and so it makes good business sense for us to join forces in this way.  Together, we will be stronger.”

David Connolly, Company Secretary of Deaf Access, added:

“Deaf Access is a small charity and for economy of scale and to access the necessary expertise to take us forward, the board felt that the best way to maintain Deaf Access as a viable, strong service provider was to seek a merger. We therefore approached DeafPLUS and are pleased that the merger is now taking place.”

David Connolly is a founder of Deaf Access and will be joining the deafPLUS Board with immediate effect.

With Deaf Access added to the picture, deafPLUS will now deliver dedicated services across five London boroughs as well as Somerset, Bath, Hampshire, and Birmingham.  The charity also runs a national money advice BSL video helpline and, from 4th January, a Southern Counties Employment BSL video helpline.  BSL help-lines are accessed via www.deafplus.org . The charity also runs a pan-London project to support deaf people who are in work.