Jobs at deafPLUS

HAS Service Manager – Job Opportunity

deafPLUS is a registered medium-sized charity and company limited by guarantee working to encourage integration and equality between D/deaf and hearing people in all areas of life. We provide a range of services from Advocacy to Employment, equipment to information and advice across 6 centres around the UK.

Project Overview

The project has been commissioned by Hackney Council to enable an accessible Hackney Advice Service (HAS) as part of a consortium of 5 local voluntary organisations. The partners are deafPLUS, visionPLUS, City & Hackney Mind, Refugee Women’s Association and Royal London Society for Blind People of which deafPLUS is the lead partner. The Service has been set up to meet the needs of local people with mental health issues, disabled people, refugee and migrant women residents of Hackney.

The fundamental aim of HAS is that it is accessible to all disabled residents, refugee and migrant women in Hackney enabling them to understand their rights, access services that they are entitled to and to build their capabilities.

The Person

  • Responsible for ensuring all contractual obligations, set by and for the consortium, are met.
  • Formalise and liaise between the Consortium Partners and external agencies, ensuring that delivery of all projects are met.
  • Will have overall responsibility for the delivery of this project complying with the accredited quality marks.
  • Further develop new statutory funding opportunities; in support of and independent to current projects.

Working hours: 27 hours per week until 31st March 2019 with the possibility of an extension

Location: Whitechapel/Hackney

Salary: £27,434.91 (point 529) pro rata (inclusive of London Weighting)

How to apply: For an informal chat, please email Will Davidson on . To apply please send your CV and covering letter with no more than 4 pages outlining how you meet the Person specification below. Please also return the Equal Opportunities Form.

Closing date for applications: 20th April 2018 at 11.30pm

JD – HAS Advice Services Manager 2018-19

PS – HAS Services Manager

Equality and Diversity information



Croydon Information & Advice Officer


Information, Advice & Guidance Officer – Croydon

Part-time 16 hours – £25,433.87 – £28,674.04 (pro rata) depending on experience   (Scale 526-530)

This is a fantastic opportunity to join deafPLUS to become our information and Advice officer in Croydon.

From April 1st we are launching a new service based in Access Croydon. This role will support d/Deaf people from Croydon, providing accessible information and Advice on welfare benefits and all aspects of social welfare law and signposting, support service users to access their rights and welfare benefit entitlements.

deafPLUS is a registered medium-sized charity and company limited by guarantee working to encourage integration and equality between deaf and hearing people in all areas of life. We provide a range of services from Advocacy to Employment, equipment to information and advice across 7 centers around the UK.

  • Part-Time role: 16 hours per week over three days.

o   Monday: 10:00 – 13:00 & 13:30 – 16:00

o   Wednesday: 10:00 – 13:00 & 13:30 – 16:00

o   Friday: 10:00 – 13:00 & 13:30 – 15:30

  • 25 days Annual Leave & 8 day Bank Holidays (pro-rata)

Place of Work

Access Croydon in Bernard Weatherill House, 8 Mint Walk, Croydon, CR0 1EA


Friday 9th March 2018 at noon.

Please complete application form

deafPLUS-application-form – Croydon IA Officer

Job Description – Croydon Information & Advice Officer

PS IA Officer -Croydon

Interviews will take place on the afternoon of 15th & 16th March

For further details please contact: Will Davidson on

We welcome applications from suitably experienced individuals irrespective of racial origin, age, sex, sexual orientation, marital status, pregnancy & maternity, gender, religion or disability







Personal Assistants (PAs)

Personal Assistants (PAs)

As part of the YOUchoose consortium lead by Action Deafness, deafPLUS are pleased to join as a partner to deliver a high quality PA Community Support Service in the Greater London Area. The aim of deafPLUS’ PA Community Support Service is to ensure independence amongst our clients.

We are now recruiting a pool of Personal Assistants (PAs) to join deafPLUS.

Have you got what it takes to make a difference to the lives of Deaf, hard of hearing, deafened and deafblind (D/deaf) people in the Greater London Area (GLA)?

deafPLUS is a London Living Wage employer. We are a vibrant charitable organisation with a lively team. We are currently seeking to develop a pool of Personal Assistants (PAs) to join our PA Community Support Service. We provide personalised support services for D/deaf people throughout Greater London, in particular South London.

Our aim is to increase individuals’ independence, build their confidence and enable them to learn new skills.

What are we looking for in a PA?

  • Preferably, you will have experience of working in a PA role previously;
  • Have excellent organisational skills;
  • Be able to work flexible hours including weekends and bank holidays where necessary;
  • Have drive and enthusiasm;
  • Be able to work on your own initiative.
  • Have Level 2 BSL (or equivalent) or a Communicator Guide qualification or experience of working with d/Deafblind people would be an advantage, including the use of Deafblind manual, other communication methods and guiding skills.

General duties include providing daily living support. This may include developing/increasing clients confidence, communication skills and life skills, accessing local provisions such as leisure services and community groups, supporting the service user to maintain their independence in the general community, developing hobbies and interests in accordance with their support plan.

deafPLUS is a London Living Wage employer and the rates of pay for PA’s is £9.75 per hour

Benefits to you:

  • Up to 25 days paid holiday (Exc. Bank holidays)
  • A comprehensive training package including Deafblind Communicator Guide
  • Auto Enrolment Pension Scheme
  • Flexible working arrangements
  • Enhanced DBS check fully paid for by deafPLUS

Training will be provided.

If you are interested in the post, please send your CV and a covering letter explaining how you meet the person specification to:

Mobile: 07521 663987

Job Description and Person Spec can be downloaded here:

PA JD Persons Spec