deafPLUS secures Big Lottery funding to expand and improve National Advice Service

deafPLUS, the National charity supporting deaf people and people living with a hearing loss, has announced that deafPLUS’ Advice Line has secured Big Lottery funding.

The funding will enable the charity to realise ambitious plans for national expansion and development, with its award-winning British Sign Language (BSL) Advice Line extending its reach to support deaf people in Scotland, Northern Ireland and Wales.

The Big Lottery funding will see a new and improved booking system, enabling clients to speak to an expanded deafPLUS Advice Line team using video call, or have a question answered by online text chat or email.  Funding will also allow deafPLUS to build a Digital Information Hub on the deafPLUS

website, recruiting a Digital Advice Manager who will to create deaf-friendly online content. This will empower deaf visitors to the website to access the advice resources they need – in BSL and in English.

Gary Williams, deafPLUS CEO, said: “We are absolutely delighted to receive the fantastic news that our funding bid to Big Lottery Fund was so well received.  Our Advice Line for BSL users won a prestigious ‘Helplines Partnership’ award last year, so its fantastic to now be able to make the service even better still.  We look forward to old and new clients visiting the online Advice Hub when it opens in the spring 2019.  In the meantime, our BSL Advice Line remains open for business ahead of its expansion.”

deafPLUS, also known as Breakthough Deaf-Hearing Integration, launched in 1971 and was instrumental in the development of deaf use of telecommunication technology throughout the 70s and 80s.  It is currently recruiting for the expanded advice team – see for full details.

Deaf+Wellbeing Officer (Maternity Cover)

deafPLUS are seeking an individual with great organisational and interpersonal skills to take on this exciting role, based in Whitechapel, to manage and deliver the following services to clients. The main projects include:
 To provide health & wellbeing activities to contribute to the overall wellbeing of clients in Tower Hamlets
 To raise awareness of deafness and communication barriers to GPs and health professionals
 To manage, supervise and work closely with Health and Wellbeing Assistant
 To organise and recruit participants on lipreading classes
 To organise half term activities and community development
 To organise annual Carers Conference

Working hours: 20 hours per week until 30th September 2019. Job share will be considered.

Location: The candidate will be based at our Whitechapel Centre in London as well as travelling around the Borough of Tower Hamlets.
Salary: £22,842.12 – £24,129.84 per annum pro-rata (Scale 525 – 528)

Closing date for applications:  Thursday 24th January 2019 at 5pm.

Interviews: Tuesday 29th January 2019

How to apply: Please complete the application form

deafPLUS-ApplicationForm – Deaf+Wellbeing Officer (Maternity Cover) Update

JD – Deaf+Wellbeing Officer

PS – Deaf+Wellbeing Officer

For an informal chat and further details and an application pack, please contact: Aiysha Begum, on

We welcome applications from suitably experienced individuals irrespective of racial origin, age, sex, sexual orientation, marital status, pregnancy & maternity, gender, religion or disability.